Privacy policy

Waltham Forest Bilingual Group Website Privacy Policy

Purpose of this policy

Waltham Forest Bilingual Group is committed to ensuring the privacy of all our users. This policy explains how we collect, use and process your personal data when you visit our website. By using the Waltham Forest Bilingual Group website, you consent to the terms of this privacy policy.

About Waltham Forest Bilingual Group

Waltham Forest Bilingual Group exists to support families in North and East London who speak more than one language or who speak a language other than English. We are a self help group with no paid staff.

What data do we collect?

When you visit the WFBG website, we do not collect your personal data (such as name, address, phone number, email) unless you choose to provide it, for instance to join our mailing list, to make a purchase or a donation, etc.. In such cases, the personal data may be processed via external secure sites which are committed to confidentiality (e.g. Mailchimp or Paypal). In this way, the WFBG website may be linked to the websites/applications of other parties. We will ensure that any such external third parties have their own privacy policies which are in line with our commitments to you under this policy.

Anonymised information is collected during user visits to the WFBG website, and processed by Google Analytics – this includes data on device types, time spent, links followed, etc., and helps us make ongoing improvements to our website. Google Analytics generates cookies that identify whether you’ve visited the website before, which pages you visit etc. These cookies cannot be used to identify individuals; they are used for statistical purposes only and the data never shows any confidential information. The data itself is only visible to the website owner (WFBG) and the relevant team at Google. We may share anonymised statistics on e.g. the numbers of unique users visiting our site with our donors and supporters more widely.

You can restrict or block cookies used by the website through your browser settings but this will impact your user experience on some websites. You can visit www.aboutcookies.org which provides directions on how to block cookies on all major browsers. This site also explains how you can delete cookies that have already been stored on your computer as well as general information about cookies.

Do we share your data with anyone outside WFBG?

WFBG does not share personal data from our website with third parties such as marketing and research companies, fundraisers or other charities. The only parties who would ever have access to your data are those companies we use to help us to process data to carry out the work of our group as described above. We do not have plans to do share data with any other external parties, and in the unlikely event that we decided to consider doing this, we would not do so without first obtaining your express permission.

How can you access the data we hold on you?

You may be entitled to view, amend, or delete the personal information that we hold. Email any requests or complaints to us at This email address is being protected from spambots. You need JavaScript enabled to view it. . More information is available about your rights to view, amend or delete your personal data on the website of the Information Commissioner’s Office: https://ico.org.uk/concerns/.

Changes to this privacy notice

This policy was written on 24 May 2018, and will be reviewed as needed.